Secure payment
We offer the following payment methods:
Payment in cash on delivery system
Cash on delivery payment is made in full upon delivery of the order. In the case of delivery of products by couriers, payment will be made to the commissioner who makes the delivery.
Online payment - PlatiOnline.ro
Online payment can be made with your personal or company card, in complete safety conditions. Payment by card is a safe method because your card data will not be stored by the processor, they being secured and encrypted. For the time being, the PlatiOnline.ro system accepts only cards issued under the Mastercard, Maestro, Visa and Visa Electron logos, both credit and debit cards, for carrying out transactions. To make the payment, you will enter your card number, the expiration date and the CVV2/CVC2 code (the last three digits written on the strip on the back, which also contains your signature). This payment method allows transactions in RON.
For bank card payments, the transaction will appear on the paying customer's account statement as a check .
After placing the order, you can cancel the order within 24 hours by sending us a message at contact@zivara.ro. For transactions canceled by card, the bank issuing the card is responsible for unlocking the amount after receiving the confirmation from Plationline. Normally, the procedure takes 2-5 working days, but the interval can be longer, depending on the bank.
Payment by bank transfer
Payment by bank transfer with payment order is made in full when the order is placed. In the order confirmation email, you will receive all the necessary data to make the payment with OP.